Frequently Asked Questions
Your guide to shopping the latest in tech and gaming at DataBlitz.
What is the standard delivery timeframe for my order?
For Metro Manila, expect delivery within 1-3 business days. For provincial orders, shipping typically takes 3-7 business days depending on your location and courier availability.
How do I track my order status?
Once your order is processed, you will receive an email with a tracking number and a link to the courier's website to monitor your shipment in real-time.
What is the return and exchange policy for defective electronics?
We offer a 7-day replacement policy for items with factory defects. Please ensure the product is in its original packaging with all accessories and the official receipt included.
Do my purchases come with a manufacturer warranty?
Yes, all brand-new consoles, peripherals, and hardware components carry a standard manufacturer warranty. Warranty duration varies by brand; please check the specific product page for details.
What payment methods do you accept?
We accept various payment options including credit/debit cards (Visa, Mastercard), GCash, Maya, and bank transfers via Dragonpay for a seamless checkout experience.
Can I cancel my order after it has been placed?
Orders can be cancelled as long as they have not yet been processed for shipping. Please contact our customer support team immediately if you need to make changes to your order.